Where Is Our Money! Customers At First Community Bank Cry Foul After Bank Limits Withdrawals

NAIROBI, Kenya, Oct, 4 – Various branches of the First Community Bank were filled with irate customers who accused the bank of being insensitive and incompetent amid questions over the financial institution’s state of affairs.

Scores of customers flocked the institution in an attempt to withdraw their money only for the bank to limit services in a bid to combat panic withdraws.

A fortnight ago the bank came out to assure its clients that all was well despite concerns that sent shockwaves across the baking industry.

The bank’s Chief Executive Officer (CEO) Hussein Hassan cited malicious speculations as the cause for the panic withdrawal as queues characterized various branches in Nairobi.

Customers said that they were withdrawing their savings since the bank failed to properly communicate to them their fiscal status.

As a result of the panic withdrawal, the bank limited its services which it said was not favorable to customers but necessary.

“First Community Bank would like to assure all our esteemed customers and the general public that the Bank remains in a good position to serve you now and in the long term. We acknowledge that our customers may currently be experiencing challenges in some of their transactions occasioned by panic withdrawals informed by malicious rumours,” said Hassan.

The bank however said that it intends to assess the matter in order to best serve its clients.

“We are continuing to implement a number of measures to address the challenges customers are currently experiencing. We urge our esteemed customers to maintain confidence in FCB reposed in us over the years and for the general public to engage us directly to obtain accurate information.”